The second-hand marketplace Users Voice Anger About Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.
